Announcement
We are currently rebranding :-)
Thank you for your patience as we are transitioning.
Featured items
Items
All Items
Reviews
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Russ on Mar 25, 2024
5 out of 5 starsRequested some tweaks after receiving the first round and they were executed perfectly. Thank you.
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Veronica on Mar 20, 2024
5 out of 5 starsMy daughter likes unusual gifts and loves her hedgehog so this will be perfect for her birthday!
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infosofie on Mar 18, 2024
5 out of 5 starsFast response and great quality… corrections were done quickly. The colors once printed were perfect.
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Kassi on Mar 7, 2024
5 out of 5 starsThis is our 4th order from this company and we have been SO happy with every single one of them!! Perfect gift for yourself and others.
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Coolasacukimber on Feb 15, 2024
5 out of 5 starsSecond time purchasing from this shop and just as great as the first time!
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sauts1 on Mar 21, 2024
5 out of 5 starsOnly received 1 / 4 cups ordered initially so that’s why I gave the shipping a 3; however was the fulfillment departments error. Customer service to rectify problem was absolutely amazing! Absolutely love these keepsake mugs! Would order again.
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About StrayFaces
We're in Business to Uplift Lives
Shop members
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Rox
Founder
The Founder & Visionary behind the StrayFaces brand. Driven by a deep passion for brands that transform lives and create positive change, Roxanne is on a mission to make a meaningful impact through StrayFaces.
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Tony
Co-Founder
Meet Tony, the Co-Founder & Backbone behind StrayFaces. Fueled by a passion for creation and helping others, Tony and his wife Roxanne tirelessly work to demonstrate how a cause powered by entrepreneurial spirit can change the world.
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Joanne
Cause Coordinator
Meet Joanne, our StrayFaces Cause Coordinator from the Philippines.She leads events and volunteer missions, playing a key role in aiding, rescuing, and rehoming stray animals. Joanne's passion drives our missions heart, making a real impact.
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Ahmad
Master Artist
Meet Ahmad, our very first, and now Master Artist from Indonesia! Since 2018, he's been crafting stunning pet portraits with us. Ahmad's skillful artistry turn your pets into unique pieces of art, capturing their charm. We're honoured to have him!
Production partners
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28792
Hendersonville, NC
MWW helps us fulfill several products including our popular sherpa blanket!
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A Print Shop
United States
Helps fulfill items we don't carry in-house.
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A Print Shop
United States
Help to produce and ship select items we don't personally carry on hand.
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
How Do I Submit My Photo?
Through Etsy chat or to help@strayfaces.com
Do you provide proofs before finalizing?
Yes. We will send a proof within 1-3 business days of ordering via Etsy chat or email, depending on how you sent your photos at the time of purchase.
Will my photo work?
Please check out our photo guide page found here:
https://strayfaces.com/pages/how-it-works
Still not sure? We'd be happy to help you choose! Just write us here in Etsy chat or by email at help@strayfaces.com with your favorite photos and we'll help you pick :)
How long does it take to get a reply once I message you?
In most cases we will get back to you within 24-48 hours of messaging us. Please note that we are *closed* (away from the computer) Friday evening through Sunday and will respond to messages/inquiries first thing Monday morning.
You can also contact us off Etsy via email at help@strayfaces.com with any further questions/concerns.
Thank you!
Do you keep photos/custom art on file once an order is placed?
Yes. We keep all photos and custom art pieces that we make for our customers in our database in case they should ever decide they want to repurchase in the future. This also helps cut down their future processing time by approximately 5 days.
What do I do if my item has a... printing errors/lost in transit/mis-delivered, or you're simply not happy with it?
Please write us through Etsy chat or email us at help@strayfaces.com and we'll be happy to help you out no matter what the issue is :)
Seller details
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